Encore Resort at Reunion - the premier vacation home community near Walt Disney World - is now welcoming guests back. In order to do so, they have implemented strict health and safety measures to provide peace of mind to its guests. Below is the resort's reopening statement:
"As the resort welcomes guests back, strict protocols have been implemented to ensure the health and safety of guests and staff. The resort has also made adjustments to policies and operations in order to meet the needs of guests, owners, and visitors during this time aligning the already stringent cleaning procedures. The resort is following the latest guidance from the CDC to include increased sanitation and implementing new social distancing protocols throughout the entire destination, which has been carefully outlined with each member of the resort team. In addition, all staff will be provided appropriate personal protective equipment as needed for their job including masks and gloves.
Everyone at Encore Resort at Reunion is excited to welcome guests back to the property and look forward to seeing you again soon.
Encore Resort at Reunion Reopening FAQ’s
What is being done at the resort to encourage social distancing?
At Encore Resort at Reunion, dining room seating has been reduced to 25% and bars will not have seating available. Hand sanitizer stations will be available for all employees and guests throughout the property. The resort is implementing a minimum of 6 feet between groups and others in all public areas. Plexiglass partitions have been installed at the front desk for guest and employee safety.
What are employees doing to ensure they are healthy and safe to work at the resort?
The resort’s team is conducting temperature checks for all employees before their shifts. Any person with a temperature of 100.4 degrees or higher will be directed to the appropriate medical facility. Every employee is required to wear a face mask and gloves. Any employee with flu-like symptoms must remain at home. Employees will be responsible for following handwashing procedures, wearing personal protective equipment (PPE), and following social distancing guidelines.
COVID-19 Training and Equipment
All employees will receive comprehensive training on COVID-19 safety and sanitation protocols. Appropriate PPE will be worn by all employees based on their roles and responsibilities and in adherence to state or local regulations and guidance. Training on how to properly use and dispose of all PPE will be mandatory. Every employee entering the resort will be provided a mask and required to wear that mask while on property.
Employee Hand Washing Procedures
Employees are instructed to wash hands every 60 minutes and after any of the following activities: using the restroom, sneezing, touching the face, blowing the nose, cleaning, sweeping, mopping, smoking, eating, drinking, before and after a break and each shift.
What sanitation procedures have been implemented when dining at resort restaurants?
Increased sanitation protocols, personal protective equipment (masks and gloves), single-use menus and utensils, table separation by 6 feet, the hostess will manage the number of guests arriving and seat according to social distancing.
What is being done to ensure cleanliness and safety for housekeeping and room service?
At Encore Resort at Reunion, cleaning supplies will be available at the front desk for pick up. Full housekeeping services will be completed after a 3-night stay. All homes will be deep cleaned between guests with expanded sanitation procedures.
Water Park Updates
Pool chairs, tables, and umbrellas will be sprayed and sanitized between each use and at the end of the day. Each chair will be folded down after it is cleaned to communicate that it has been sanitized for the next person. Pool seating will be limited and separated by 6 feet. In a situation where the number of guests increases beyond state and CDC guidelines, staff will manage safe social distancing protocols. All pool recreational equipment and supplies are also being sanitized before and after each use. Double Tubes are being removed from the pool area until further notice.
Shark Lounge, Bis Bar & Grill, Hang Ten Hideaway Kids’ Club, and Fitness Center:
Will the resort shuttle be available?
Yes, the shuttle will be available for internal transportation at the resort. Shuttles will be wiped down after each use and drivers will wear masks at all times."
While many people's travel plans have been altered this year, it is good to know that resorts like Encore Resort at Reunion are taking all the right steps to help set holiday goer's minds at ease. If you are interested in a vacation to Encore Resort at Reunion, please contact us for more details about our vacation home.
Our whole family will be contributing to this Blog. We write about our experiences and news related to Walt Disney World as well as post our Encore Resort Blog and Reunion Resort Blog